Privacy Policy

Effective Date: May 1, 2025

NFT Garage Door Repairs respects your privacy. This policy explains what information we collect when you visit our website or call us for garage door repair in Newton, Massachusetts, how we use it, and the choices you have. We keep it simple and only collect what we need to help you.

Information We Collect

When you contact us, we collect the details you share so we can help with your garage door. That includes your name, phone number, email address, service address, and a description of the problem you're having.

If you visit our website, we may automatically collect basic technical information such as your IP address, browser type, device type, and the pages you view. This helps us keep the site working properly and understand what visitors find useful.

How We Use Information

We use your information to respond to your request, schedule your garage door repair, provide an upfront price, and complete the work. We also use it to follow up after service, answer questions, and honor any warranty on parts or labor.

We may use your contact details to send appointment reminders, service updates, or occasional maintenance tips. You can ask us to stop these messages at any time.

Cookies and Tracking

Our website uses cookies and similar tools to remember your preferences, keep the site secure, and understand how visitors move through our pages. Cookies are small files stored on your device.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as smoothly, but you can still call us at (617) 398-4242 for help.

Analytics and Third-Party Tools

We use trusted third-party tools, such as analytics providers and scheduling or messaging platforms, to help us run our website and communicate with you. These tools may collect information about your visit or interaction with us.

These providers only receive the information needed to perform their service, and we do not sell your personal information to anyone.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share it only with team members and service providers who help us complete your garage door repair, process payments, or operate our website.

We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. In every case, we share only what is necessary.

Data Retention

We keep your information for as long as we need it to provide service, honor warranties, meet legal and accounting requirements, and resolve any issues. When it is no longer needed, we securely delete or destroy it.

If you would like us to delete your information sooner, contact us and we will review your request.

Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. These steps include secure storage, restricted access for our team, and safe handling of payment details.

No method of transmission or storage is completely secure, but we work hard to keep your information safe and review our practices regularly.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you. You can also object to certain uses or ask us to stop sending marketing messages.

To make a request, call us at (617) 398-4242 or email us using the contact details below. We will respond promptly and help you with your request.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new version on this page with a new effective date.

We encourage you to review this page occasionally so you stay informed about how we protect your information.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, call NFT Garage Door Repairs at (617) 398-4242. You can also reach us by email or mail using the details below.

We are happy to help and will get back to you as soon as we can.

Contact Us About Privacy